La queja se cerró debido a la falta de respuesta del jugador a las consultas del Equipo de Quejas, lo que impidió una mayor investigación y posibles soluciones. El jugador se reserva la opción de reabrir la queja en el futuro.
The participant from Mexico experienced a withdrawal issue just after wanting to dollars out 2,000 pesos. The withdrawal request had remained unresolved for three days, along with the casino had not clarified whether or not the participant's winnings could well be paid out.
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Tuvo dificultades para contactar con el equipo de soporte para obtener más ayuda. El problema siguió sin resolverse debido a la falta de respuesta del jugador a las consultas del Equipo de Quejas, lo que llevó al cierre de la queja.
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El jugador de México no pudo retirar sus ganancias porque el casino suspendió cada retiro y afirmó que debía cumplir con los requisitos de reinversión, a pesar de que las ganancias eran dinero real.
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The player experienced provided screenshots and extra information and facts regarding his deposit and winnings. After some time, the participant gana777 casino reseñas verified the casino had deposited his winnings. We then shut the grievance as The problem had been effectively resolved.
The grievance was closed as a result of participant's not enough reaction to inquiries within the Complaints Crew, which prevented additional investigation or opportunity alternatives. The participant retained the option to reopen the complaint Sooner or later.
The player from Mexico faced troubles by using a withdrawal ask for of 2600, made from his possess funds, which had been pending to the earlier five times. The player observed the lack of a solution unethical and expressed stress around the hold off.
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The participant from Mexico experienced asked for a withdrawal less than two months previous to submitting the criticism. The payment had not been processed however.
We have discovered a person applicable criticism concerning this casino. For this reason complaint, we have specified this casino 118 black factors. You will find more information about the complaint and black points while in the 'Basic safety Index stated' portion of the critique.